Hai Baji's Privacy Policy — In Plain Terms

Welcome to Hai Baji. This Privacy Policy ("Policy") applies to the haibaji.biz website and all related services. The purpose of this Policy is to clearly explain what information Hai Baji collects, why it is collected, and how it is kept secure.

Hai Baji believes that user privacy is a fundamental right. We never sell your information to any third party, and we do not use it for any unnecessary purpose without your consent. Our Privacy Policy is built in compliance with international GDPR standards.

By accessing this site or creating an account, you are deemed to have agreed to this Privacy Policy. If any part is unclear, please reach out to our support team — we are always ready to help.

Hai Baji only collects the information that is strictly necessary to provide you with a seamless and secure experience. Our data collection process is completely transparent.

Registration Information: When you open an account, we collect your name, email address, mobile number, date of birth, and password. For KYC verification, your National ID or passport details may also be required.

We will never ask for your bank account password or PIN. If you ever receive such a request, treat it as fraudulent and notify us immediately.

Hai Baji uses your information only for specific, legitimate purposes. Each use case is explained clearly below.

• Account Management: Your data is used to create your account, verify login, and keep it active.
• Payment Processing: Your data is used to safely process deposits and withdrawals.
• Customer Service: Our support team accesses your data to resolve issues and answer your questions.
• Fraud Prevention: Your account is kept secure through detection of unusual activity.
• Promotional Communications: With your consent, we'll send you information about bonuses and offers via email or SMS.
• Site Improvement: User experience is analyzed to continuously improve the platform.
• Legal Obligation: Information required to comply with applicable laws and regulations is retained accordingly.

Hai Baji never sells your personal information. However, limited data may be shared in the following specific circumstances:

• Payment Providers: Information is shared as needed to process transactions via bKash, Nagad, or Rocket. Each of these providers has its own privacy policy.
• Legal Authorities: Information may be disclosed to courts or regulatory bodies under Bangladesh or international law as part of an official investigation or by legal order.
• Technology Services: Information may be shared in encrypted form with cloud hosting and cybersecurity partners.
• Anti-Fraud System: Minimal data may be shared with specialist partners for fraud prevention purposes.

In all of the above cases, Hai Baji ensures that third parties comply with international data protection standards. No third party is permitted to use your data for marketing or advertising purposes.

Hai Baji uses the latest technology to protect your data. Our security infrastructure meets international standards and is regularly audited by independent third parties.

• TLS/SSL Encryption: All communication between you and the site is secured with 256-bit TLS encryption. The 🔒 icon in your address bar confirms the connection is safe.
• Data Encryption: All sensitive data stored is protected with AES-256 encryption.
• Two-Factor Authentication (2FA): Two-factor authentication can be enabled for added account security.
• Firewall & Intrusion Detection: Automated monitoring runs around the clock, 24/7.
• Regular Security Audits: Independent security experts conduct regular system audits.
• Staff Training: All Hai Baji staff are trained in data protection and bound by confidentiality agreements.

The Hai Baji website uses cookies — small text files stored in your browser that help improve site functionality.

You can disable optional cookies at any time through your browser settings. Note that disabling essential cookies may affect certain site features. When you first visit the site, a cookie consent notice will appear — you can set your preferences there.

Hai Baji does not retain data for longer than necessary. Retention periods depend on the type of data and applicable legal requirements.

• Account Information: Retained while your account is active. Up to 5 years after account closure.
• Transaction Information: Retained for up to 7 years in accordance with financial regulations.
• KYC Documents: Retained for up to 5 years after account closure for legal compliance purposes.
• Customer Support Records: Deleted 3 years after the issue is resolved.
• Cookie Data: Session cookies are deleted when the browser is closed; persistent cookies last up to 1 year.

Once legal obligations have been fulfilled, your data is securely deleted or anonymized. You may request account deletion at any time.

Every Hai Baji user has the following rights regarding their personal information. To exercise any of these rights, please contact our support team.

Hai Baji is a platform strictly for adults. No one under the age of 18 may use this site, and we do not knowingly collect information from minors.

• Age verification is mandatory at the time of registration.
• In cases of suspicion, age is verified through KYC checks.
• If we become aware that data has been collected from a minor, it will be deleted immediately and the account will be closed.
• Parents or guardians can contact us directly to raise concerns about a minor's account.

Hai Baji may update this Privacy Policy as needed. Any changes will be reflected in the "Last Updated" date at the top of the page.

• For significant changes, advance notice will be sent to your registered email address.
• Minor updates will only reflect as a page update.
• Continued use of the site after changes have been made will be considered acceptance of the updated policy.
• If you do not agree to the updated policy, you may request that your account be closed.

If you have any questions or concerns about our Privacy Policy, reach out to us using the details below. Our data protection team is always ready to help.

• Email: support@haibaji.biz
• Live Chat: Chat icon at the bottom-right corner of the site
• Support Hours: 7 Days a Week, 24 Hours a Day
• Response Time: Usually within 48 hours